Refund , Transfer & Withdrawal

REFUND POLICY

1. Refund for Withdrawal with Cause:  Please refer to Standard Student Contract policy

2. Refunds for Withdrawal Without Cause: 

Where the Student withdraws from the Course for any reason other than those set out under “Withdrawal with Cause”, the Principal shall as soon as practicable after receiving the Student’s written notice of withdrawal (and in any event no more than seven (7) working days after receiving such notice) refund to the Student the following sums (less any applicable bank administrative charges.

% of [the aggregate amount of the fees paid under Clause 1.11 and 1.12] If Student’s written notice of withdrawal is received
50% * Maximum Refund More than [14] days before Course Commencement Date
40% Before but not more than [14] days before the
Course Commencement Date
20% After but not more than [5] days of the Course
Commencement Date
10% More than [5] days of the Course Commencement Date but not more than [14] days after the Course Commencement Date
0% Not more than [14] days after the Course
Commencement Date

Cooling-Off Period

Students are given 7 days cooling off period from the day they sign the Student Contract regardless whether the Course Commencement Date has passed, the Student can submit written notice of withdrawal to the PEI and receive the *“Maximum Refund” amount

The Maximum refund can be, less any Course Fees consumed by the student If the student withdrawal date is later than the Course Commencement Date and the Student has started the Course, Withdrawal Admin fee which is stipulated in the Miscellaneous Fees and any applicable bank administrative charges properly paid/payable under Clause 3 of Standard Student Contract.

Any dispute in respect of how much Course Fees have been consumed pursuant to this clause shall be referred to mediation at the Singapore Mediation Centre (SMC) or Singapore Institute of Arbitrators (SIArb) through the CPE Student Services.

Transfer / Withdrawal Policy

The Student Transfer / Withdrawal Policy covers: 

Course Transfer

            Internal Transfer

·        Upon successfully completing the enrolled course / programme students can progress to a higher level course.

·          If a student seeks transfer internally to another course before completion of the enrolled course, the student will have to request it in writing. The request is subject to approval. (Form used: Course Transfer Form)

            External Transfer

Upon successfully completing the enrolled course / programme, students can transfer to another PEI or other educational institute within Singapore.

·        If a student seeks transfer externally to another PEI or other educational institute within Singapore even before completion of the enrolled course, the student will be considered as withdrawn. External transfers are subject to the approval of ICA / External bodies.

Note:

·         All transfers will be considered as withdrawal from the enrolled course.

·       Any refunds will be according to the refund policy

Course Withdrawal

A withdrawal refers to discontinuing a course prior to the completion of the course.

Students who wish to withdraw must fill up a Course Withdrawal Form. If no official notice is received, he/she is deemed to be still a student of the College.

Notwithstanding the above, in the event that the student is absent for a continuous period of 7 working days or more, he/she shall be contacted in writing by the College to determine their status. It shall be the responsibility of the student to respond within one week, failing which he/she will be deemed as terminated. Student is still liable for any outstanding fees due to Bradford-Rex College if any, failing which the matter shall be referred to the Small Claims Tribunal.

Course Deferment

Deferment refers to students taking a temporary break in their course, for a maximum of 6 months. Students must submit in writing and this is subject to approval. If no official notice is received, he/she is deemed to be still a student of the College. This course deferment is applicable only for local students.

Any course fees paid may be allowed to be carried forward to the next term when the students return to resume their studies with Bradford-Rex College.

Course Suspension

A student may be suspended or expelled for the following reasons:

·          Lack of attendance

·          Violations of the school’s code of conduct

·          Criminal charges against the student

·          Bringing the school’s reputation into disrepute

·          An ongoing refusal to meet the academic and social expectations of the school.

Suspended students may not:

·          attend classes

·          use college facilities, library and computer clusters

·          participate in student activities

In any case, the suspension will not be more than 7 working days. Based on the severity of the offence, the number of days of suspension will be decided by the Director / Principal in consultation with Department HOD’s. Attendance will not be counted for students who are suspended.

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